Error "An ActiveX control on this page is not safe" occurs while attempting to run a troubleshooter in Help and Support Center in XP.
When you attempt to run a troubleshooter in Help and Support Center to fix a specific problem, the following error message may appear:
An ActiveX control on this page is not safe.
Your current security settings prohibit running unsafe controls on this page.
As a result, this page may not display as intended.
The above error may occur when you run one of the troubleshooters contained in the List of troubleshooters topic in Help and Support Center.
Before running the Troubleshooter, temporarily relax the Internet Zone security setting. Use the following steps:
Type INETCPL.CPL in Run
Click the Security tab
In the Internet Zone, click the Custom Level button
Set Initialize and script ActiveX controls not marked as safe to Allow
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